Job Title: Service Coordinator
Company: KILONEWTONS
Location: Dubai, UAE (On-site)
Job Type: Full-time
Industry: Engineering/Facilities Management
Experience: 3+ years in coordination/scheduling
Website: www.kilonewtons.com
Job Description:
KILONEWTONS seeks an organized Service Coordinator to oversee maintenance operations for our engineering and facilities management clients across Dubai. You’ll be the critical link between technicians, clients, and vendors to ensure seamless service delivery.
Key Responsibilities:
✔ Schedule and dispatch 50+ weekly service requests using CMMS software
✔ Act as primary client contact point for maintenance inquiries
✔ Coordinate with technicians, vendors, and procurement teams
✔ Maintain SLA compliance (98% on-time completion target)
✔ Generate service reports and KPIs for management
✔ Manage spare parts inventory and work orders
✔ Handle emergency call-outs after business hours (rotation basis)
Requirements:
✅ 3+ years in service coordination (facilities/engineering preferred)
✅ Proficiency in CMMS (Computerized Maintenance Management Systems)
✅ Bilingual English/Arabic (mandatory for client communication)
✅ Strong Excel skills (pivot tables, VLOOKUPs)
✅ UAE driving license (preferred)
✅ Diploma in Business Admin/Engineering or related field
Why Join KILONEWTONS?
🔄 Structured career path to Operations Manager
📱 Latest CMMS technology implementation
🤝 Direct impact on client satisfaction scores
📊 Monthly performance bonuses
How to Apply:
Email your CV and 1-paragraph summary of your most complex scheduling challenge to:
[careers@kilonewtons.com]
Subject: “Service Coordinator Application – [Your Name] – [Years of UAE Experience]”