Job Title: IT SUPPORT SPECIALIST
📍 Location: Riyadh, KSA
🏢 Company: KILONEWTONS
🌐 Website: www.kilonewtons.com
📅 Experience: 5+ Years in IT Support/Helpdesk
🚀 About KILONEWTONS
KILONEWTONS is a leading technology-driven firm in Riyadh, providing cutting-edge IT solutions for Saudi Arabia’s Vision 2030 projects. We’re hiring an IT SUPPORT SPECIALIST to ensure seamless tech operations and user support!
🔧 Key Responsibilities
✔ Provide Level 2/3 technical support for hardware, software, and network issues
✔ Troubleshoot Windows, Linux, and macOS systems
✔ Administer Microsoft 365, Active Directory, and Azure AD
✔ Manage network infrastructure (LAN/WAN, VPN, Firewalls)
✔ Support SAP/Oracle ERP systems (basic troubleshooting)
✔ Configure and maintain printers, VoIP systems, and peripherals
✔ Document IT processes and maintain asset inventory
✔ Ensure cybersecurity best practices are followed
✔ Train end-users on new technologies and tools
🛠️ Required Skills & Qualifications
✅ 5+ years in corporate IT support (Gulf experience preferred)
✅ Expertise in:
• Windows Server & Desktop OS
• Linux/Unix basics
• Microsoft 365 Admin Center
• Network troubleshooting (TCP/IP, DNS, DHCP)
• Helpdesk ticketing systems (ServiceNow, Zendesk)
✅ Certifications (preferred):
• Microsoft Certified: Modern Desktop Administrator
• Cisco CCNA/CompTIA Network+
• ITIL Foundation
✅ Bachelor’s in Computer Science/IT or equivalent
✅ Fluent in English (Arabic is a plus)
💻 Why Join KILONEWTONS?
- Tax-free salary (SAR 10,000–15,000) + benefits
- Work with cutting-edge enterprise IT systems
- Certification sponsorship and skill development
- Hybrid work model (3 days office, 2 days remote)
- Multicultural team in Riyadh’s tech hub
📍 Riyadh, KSA | 🌐 www.kilonewtons.com