Job Title: IT SUPPORT SPECIALIST
🏢 Company: KILONEWTONS
📍 Location: Doha, Qatar
⏳ Experience: 3+ Years
🌐 About KILONEWTONS
KILONEWTONS is a leading Engineering firm in Qatar, leveraging cutting-edge technology to drive innovation. Join our IT team and be the backbone of our digital operations!
🔧 Key Responsibilities:
✔ Provide 1st/2nd line technical support to 100+ users
✔ Troubleshoot hardware/software issues (Windows, macOS, mobile devices)
✔ Manage Active Directory, Exchange, and Office 365 environments
✔ Configure and maintain network infrastructure (LAN/WLAN, VPN, firewalls)
✔ Install and upgrade systems/software with proper licensing
✔ Maintain IT inventory and procurement processes
✔ Train staff on new technologies and security best practices
✔ Document solutions for knowledge base
🛠️ Must-Have Skills:
✅ 3+ years in IT support/helpdesk roles
✅ Technical Expertise in:
- Windows 10/11 & Server OS
- Microsoft 365 Admin Center
- Basic networking (TCP/IP, DNS, DHCP)
- Remote support tools (TeamViewer, AnyDesk)
✅ Certifications Preferred: - CompTIA A+/Network+
- Microsoft Certified: Modern Desktop Administrator
✅ Soft Skills: - Excellent problem-solving abilities
- Customer service orientation
- Ability to explain tech concepts to non-tech users
💡 Bonus Skills (Preferred):
🌟 Experience with Azure AD/Intune
🌟 Knowledge of cybersecurity best practices
🌟 Arabic language proficiency
✨ Why Join KILONEWTONS?
🚀 Work with advanced enterprise systems
💼 Professional certification sponsorship
🌴 Air-conditioned office environment
📈 Clear career progression path
🌐 Website: www.kilonewtons.com